- GETTING STARTED
- IT REQUIREMENTS, UPDATES & SUPPORT
- DATA STORAGE & SECURITY
- 1- What do I get with my subscription?
- Cloud storage
- Email support
- Automatic backups
- Multiuser collaboration
- In-App messaging
- Web and tablet interface
- 2- Do I need to install the application on my computer?
Mbook is entirely web-based and can be accessed via any recommended web browser (Chrome, Firefox, Safari, Edge). Therefore, you do not need to download any software on your computer.
- 3- Is there an alternative to the Cloud data storage?
- Mbook is a flexible system: you can either use the cloud data storage included in your Mbook license or install the application on your own servers and give local access to your users via their browsers. Note that an in-house installation carries an additional cost of 2000 euros for installation and support the first year, then 800 euros/year for updates and support for following years. Please contact us if you are interested in this service.
- 4- What are the different users for?
Mbook provides several levels of access through user roles and permissions configured by an Admin user in each organization. These roles and permissions limit the access and powers available to each user depending on their position within the organization. Different user roles are available in the Mbook Chemistry and Analytical versions:
- In Mbook Chemistry (Basic and PRO), users can have any of the following roles: Admin, Project Manager, Group Manager, Bench Chemist, and Guest.
- In Mbook Analytical, users can have the following roles: Admin, Analysis Manager, Analyst, and Analysis Requester.
- In Mbook Enterprise, all the above Chemistry and Analytical user roles are available.
- 5- How safe will my data be in the cloud-based solution?
AWS (Amazon Web Services) cloud infrastructure is one of the most secure cloud computing environments currently available. It provides an extremely scalable, highly reliable platform that enables customers to deploy applications and data quickly and securely.
- 6- How much does it cost?
Two types of licenses are available with Mbook 3.0: The User count license, and the Day credit license.
The prices for User count - Industrial Licenses with Cloud storage are:
- MBook Chemistry: €600/user/year
- MBook Pro: €900/user/year
- MBook Analytical: €900/user/year
- MBook Enterprise: €1500/user/year
The prices for Day Credit - Industrial Licenses with Cloud storage are:
- MBook Chemistry: €3.33/day
- MBook Pro: €5/day
- MBook Analytical: €5/day
- MBook Enterprise: €8.33/day
Special discounts are available for Academic and Governmental Licenses.
The in-house installation carries an additional cost of €2,000 for the first year + 800 euros/years for support and updates in following years.
You can purchase your subscription via our store page.
- 7- How does the day credit license work?
With this new license model, you can now “purchase days” to use Mbook entirely independently of the number of users that require access instead of having a limited number of users for a predefined period. This gives you total flexibility to make the ELN available to as many users as might be needed.
- No limit to the number of users you create
- No expiration date: the license expires when all your day credit has been used
- Day credit can be specific to different types of users: Chemists, Analysts, and Guest Users
- Credit consumption is controlled by setting users status to “active” or “inactive” as needed
- Active users consume one credit for each day, even when not using the application
- Inactive users do not consume days
- Read mode access is available to chemists and analysts even after the day credit has expired
- Read mode is available to guest users
- 8- Will I be able to keep the retrieve data recorded during my trial period?
- Yes, all your data, uploaded files, and the users and groups created for your team will be kept for 45 days after you complete your trial period and will be there and available should you purchase a full license
- 9- Is there any help or manual to get me started?
- We have plenty of resources to get you started with Mbook.
And you can always contact our support team for any user, via mail at at email@example.com, or by phone: +34 881 976 775 (our office hours are 9.30 to 13.30 and 16.30 to 20.30 CET, Monday to Friday)
- 10- Can I use Mbook Chemistry and Analytical with the Mbook Enterprise License?
No. With Mbook Enterprise, you will have fully featured ELNs for synthetic and analytical chemistry, and you will be able to create users in both instances. However, an identical user (i.e., one with the same username and password) cannot gain access to both ELNs. To access the Chemistry instance, the user needs to have one of the following roles: Project Manager, Group Manager, Bench Chemist, or Guest, whilst to access Mbook Analytical the user needs to be an Analysis Manager or an Analyst. Synthetic chemists will be able to submit samples for analysis by the Analysts team through the IU and will get the results back to their ELNs. Check this article for more information about Mbook Enterprise.
- 1- Can I contact support about technical issues with my Mbook account?
Of course you can. Just email firstname.lastname@example.org or call +34 881976775
Mestrelab has a well-regarded English-speaking support team based in Spain that provides phone/email/webform support. We aim to respond to customer requests within 24 hours of receiving them.
- 2- Can you log into the ELN outside the university IP range? Is this a safe connection?
The application can be accessed by any user with login credentials from anywhere via a web browser (Chrome, Firefox, Edge, or Safari).
- 3- Is the initial set-up of user groups, organizing access rights, etc. complicated?
Setting up different users and workspaces is extremely easy and intuitive. In general, setting up a workspace for 20-40 users can be easily achieved by one person within the group with the appropriate administrative rights. For more information, please see this tutorial.
- 4- Does the ELN work on a tablet?
Mbook is optimized for Chrome, Firefox, Internet Explorer, or Safari web browsers, hence Android or iOS web browsers will work, though with some limitations. We are currently developing a native Mbook tablet-client to address such issues.
- 5- Does Mbook work on Apple OS?
Yes, Mbook clients work on Apple Operating Systems (MacOS and iOS). However, we have never deployed any in-house service using a Mac device as a server.
- 1- Which chemistry features does the system have?
Mbook supports most of the features requested by Chemists. Please refer to this guide to read more information about how Mbook handles experimental conditions, addition of a reaction participant, and stoichiometry tables.
- 2- Does the ELN have functionality to support “bio-related work?
- Mbook currently has no specific functionalities to support "bio-related work", but we would consider adding special features if there is sufficient interest. Please contact us if you would like to discuss how Mbook could be better adapted to your specific workflow
- 3- Can files from other sources be dragged into the ELN?
Yes, files from other sources (images, pdf, general documents, compressed files, raw analytical data, Mnova files, etc...) can be easily uploaded into Mbook. Please refer to this guide for additional information.
- 4- What is the maximum file size for the upload of external files (PDF, Word, etc.)?
- The maximum size is 250 MB for each individual file uploaded.
- 5- Is there a search engine/search option to search via keywords?
Yes. Basically, all Mbook´s fields are searchable via keywords, sample codes, CAS numbers, compound structures or substructures, etc. Please refer to our Starting Guide to Mbook for any additional information.
- 6- Can one make (experiment) templates for different types of experiments?
Templates can be used in Mbook and associated with a particular group of users. However, at the present time, layout templates cannot be directly created by users and have to be generated by our development team. Alternatively, experiments from the user’s group can be cloned and hence be used as templates.
- 7- How are the users and collaborations organized in this ELN?
Mbook can handle users with different rights (Admin, Group Managers, Project Managers, Bench Chemists, and Guests) that can work at different levels within the working space (Projects, Reactions, and Experiments). Hence a Bench Chemist is not able to set up collaborations/share data outside the research group’s sphere; however, procedures/data can be viewed by all users in a defined group. Please refer to our “Starting Guide to Mbook” for any additional information.
- 8- Can data be recoverd if it is erased by accident?
No user, regardless of assigned role or privileges, can erase the work of any other user. A user can only delete contents that they have personally created (e.g., uploaded files, compounds, text descriptions, …). Furthermore, if data is accidentally deleted, recovery of lost data must be done by our team. Note that recovery is only possible when storage is on Cloud.
- 9- Can this ELN interact with my Mnova raw data?
Yes. One of Mbook's unique features is its capability to interact and process [raw]analytical data. Once you upload your NMR, LC/GC/MS, IR, etc., raw data, the spectra will be automatically processed and analyzed using the Mnova automation engine. You can read more about this in this tutorial.
- 10- I am used to paper notebooks, would this ELN really save me time?
Yes. Mbook delivers excellent time saving capabilities when compared to a traditional paper notebook and other ELNs. If you are still using a paper notebook, you will no longer have to waste time searching for data in a stack of paper notebooks or spend time decoding a colleague’s illegible handwriting.
Mbook eliminates the learning curve associated with most software products and as it is a searchable system it is very accessible, thus improving your time efficiency. Additionally, the interconnectivity with your Mnova data, which is unique in the ELN market, and the modern capabilities to record and store your chemistry will improve your work efficiency.
- 11- Is this ELN very different from the others?
Yes, we believe it is. Mbook was created with the needs of organic and analytical chemists specifically in mind. It includes highly unique features and a well-structured and friendly interface to fit the chemist’s day-to-day needs and speed up their chemistry workflows. In addition, Mbook interacts with your raw analytical data and provides high-quality processing as achieved by Mnova.
You can discover the many features of the Mbook product here.
- 12- Can I copy&paste and import structures from my own drawing package?
- Yes, thanks to the new molecular editor, Marvin JS, that is integrated into Mbook, you can copy and paste your structures from your preferred drawing packages such as ChemDraw. You can also import structures from files such as .mol files or even entire reaction schemes.
- 13- What will my reports look like?
Mbook generates high quality, consistent reports quickly and effortlessly via the reporting automation. You can report projects, reactions, and experiments with a single click. You can even include your organization’s logo in the report header. You can see some reports generated with Mbook in our video tutorials section.
- 14- How big is Mbook's compound library?
Mbook Chemistry and Pro come equipped with libraries of more than 2,500 of the compounds commonly used in synthetic chemistry, whereas Mbook Analytical includes around 300 common reactants and solvents. This not only delivers significant time savings but also avoids drawing errors.
- 15- Does Mbook allow countersigning experiments?
Yes, Mbook offers you the possibility of witnessing and approving experiments. Witnesses will receive a notification via the in-app messaging service.
- 16- Why am I not able to submit samples for analysis with my 'Enterprise' license?
Mbook Enterprise synthetic users must be added by Analysts as Clients and given the required permissions to be able to submit analytical requests. You can read more here
- 17- Which analytical techniques are supported by Mbook Analytical?
Mbook analytical supports Nuclear Magnetic Resonance (NMR), Electron Paramagnetic Resonance (EPR), Mass Spectrometry, Elemental Analysis (EA), Inductively Coupled Plasma – OES (ICP-OES), Inductively Coupled Plasma – Mass Spectrometry (ICP-MS), Atomic Absorption Spectroscopy (AA), Liquid Chromatography (LC), Gas Chromatography (GC), Infrared Spectroscopy (IR), Raman Spectroscopy (Raman), Boiling Point (BP), Melting Point (MP), Polarimetry, Ultraviolet-visible Spectroscopy (UV-Vis), X-Ray Fluorescence (XRF), X-Ray Powder Diffraction (XRD), X-Ray Crystal Diffraction (XRCD), Microscopy (MC). Other techniques and services can be easily added if needed.
- 1- Will Mbook keep my data even if I leave my group or organization?
Yes, your data will be kept and only people with the appropriate privileges from your team will be able to gain access to it.
- 2-How does Mbook back-up users’ data?
Mbook makes automatic back-ups once a day, with backup data subsequently retained for 30 days.
- 3- How long is data storage guaranteed?
As long as there is one active Mbook account, data storage is always guaranteed. Upon the closure of an account, Mestrelab will store the account’s data for 45 days before disposing of it.
- 4- Where are the servers located for storage?
We use AWS (Amazon Web Services) with servers physically located in Ireland. However, Mestrelab is open to using Amazon servers located in other countries, according to the user’s requirements.
- 5- Can data be store/exported – PDF, for example when an ELN user leaves our group?
- Experiments, and indeed entire projects, can be easily exported in XML format. All related data and documents can be downloaded in their native formats. The exported project file maps the same project structure in the Mbook application
- 6-What happens when a group user leaves the organization?
When a user stops using an account, all its content is retained and will remain accessible to users belonging to the same group. Access details can be updated by a designated administrator. Moreover, uncompleted experiments can be reassigned to another active user.
- 7- Who “owns” the procedures/data stored on the ELN?
Ownership remains 100% that of the customer. Neither Mestrelab nor AWS have or claim any ownership of any content uploaded to Mbook. Please find more information on our data policy agreements here.
- 8- Can the vendor make data available in the ELN to third parties?
- No, we don't!